Contact Us

Phone: +971 50 40 2025 / +971 4 2424 893

Email: info@uctme.com

Address: Office 1603, Al Ameri Tower, Tecmo (Barsha Heights), Dubai

Working Hours: Our support team is available from 8 AM to 6 PM, Dubai time.

Frequently Asked Questions (FAQs)

1. How much is the delivery fee? Delivery is free for all orders.

2. How much time does it take to deliver the items? Delivery typically takes between 1 and 2 business days.

3. Can I return or exchange an item? Yes, we have a flexible return and exchange policy. Please refer to our Return Policy for more details.

4. What payment methods do you accept? We accept a variety of payment methods including credit/debit cards and cash on delivery.

User Guides and Tutorials

Our platform is designed to be simple and user-friendly. Here are the basic steps to use our service:

1. Search for a product: Use the search function to find the product you're looking for.

2. Buy a product: Once you've found a product, you can add it to your cart and proceed to checkout.

3. Place an order: Follow the prompts to place your order. You'll receive a confirmation once your order is placed.

4. Delivery: Your order will be delivered to you within 1 to 2 business days.

Feedback and Suggestions

We value your feedback and suggestions as they help us improve our services. If you have any ideas, recommendations, or general feedback, please don't hesitate to share them with us. We appreciate your trust in Matjary and are committed to providing excellent support. Our team is always here to assist you and ensure that your shopping experience with us is nothing short of exceptional.